Windows Mac Forum
Ask a Question

Latest questions about "call center"

0 votes
1 answer 164 views
How do I transfer a call waiting in the queue to an agent who is available?
In the interaction client program, I see in workgroup queues there are calls waiting to be answered, but my person is queued in a different section.
asked Nov 26, 2013
To see more, click for the full list of questions or popular tags.
Copyright © 2024, Informer Technologies, Inc.
...