The scanner is not recognized.

0 votes
asked by about OVT Scanner X86
edited by

I have Adobe and CyberView software downloaded on my PC, but when I try to connect to the scanner through my computer, it does not recognize the scanner. Can you help?

1 Answer

0 votes
No avatar answered by (193k points)

In order to fix the issue, right-click My Computer/Computer, select Manage and open Device Manager. Locate the scanner device (in general, it is located in the Imaging devices list), right-click on the driver and select Uninstall. After that, reboot your computer, connect the scanner, press Scan for hardware changes icon from Device Manager and reinstall the drivers.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...