I am Chief Engineer on a yacht equipped with IDEA-maintenance software on a server onboard.
After a complete electrical shutdown of the yacht in connection with getting lifted out of the water in a shipyard, we are now getting following error message when attempting to log on the system:
"Couldn't connect to IDEA cryptobox. Please contact your administrator"
What could be the error, and possible remedies?
Kind regards
Peder Lycke Nielsen
Chief Engineer
M/Y Vicky