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My Yahoo account is temporarity locked.

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I can't access my Yahoo mail account via mobile phone. I receive a "Your account has been temporarily locked. Go to to unlock it" message. I visited that page, but there is no clue. What can I do?

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answered by (132k points)

In order to unlock your account, you need to confirm your identity. Navigate to Yahoo web page, press the blue I can't access my account. Help button and follow the on-screen instructions. Check the Account locked page for further information.

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