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I can't reactivate my Yahoo.

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It has been a long time since I haven't opened my account, but when I did it asked me to write code sent to same email. How do I read code when the account is locked off? And they give me only 1 choice. I remember ID, password, and secret answer but I don't don't remember that I've put email verification.

1 Answer

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answered by (309k points)

Back in the days, Yahoo service had security questions and email addresses used as recovery. The first thing the service now asks when you want to try accessing your is the email address or phone if you added. If you have to try for a couple of days to enter the wrong data and then the security questions will be revealed so you can answer. This is a actually a security measure implemented by Yahoo.

You can start here with the recovery process: https://mail.yahoo.com

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