How to unlock my Lava Iris 502?

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How to unlock my Lava Iris 502? It is locked due to multiple pattern attempts. It's showing email and password but it's not working.

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In order to unlock the phone, you need to reset it to factory defaults. First, you need to turn it off and then to press Volume Up + Power buttons. When the recovery menu appears, select Wipe Data/Factory reset and then reboot the phone. After that, you can configure the device again. If it doesn't work, you need to get in touch with the developer using the contact information from the official web page.

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