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I can't open it due to an error.

–1 vote
asked by (110 points) about DVR System Plus
edited by

When I'm trying to open the application, I receive "Failed to open video device driver. Video device error value: 20" message. What can I do?

1 Answer

0 votes
answered by (132k points)

In order to fix the issue, press Windows + R key combination, type devmgmt.msc and click OK. Locate the DVR device, select its driver and press the Delete key. After that, reboot your PC, press Scan for hardware changes icon from Device Manager and wait Windows to retrieve the drivers. If it still doesn't work, try reinstalling DVR System Plus. Also, as an alternative, you can use another DVR capture utility from Software Informer database.

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