In order to fix the issue, I suggest you update the Play Camera software to the latest version. Visit the review page of the product in order to obtain a link to the official download, click the green Download button, save the file to your computer and install it following the on-screen instructions. If you still have issues, I suggest your check Software Informer database for another webcam capture utility. Many of them are free of charge and fully compatible with all major webcam models.
