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Windows Live Mail informs me that I have unread emails.

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asked by (120 points) about Windows Live Mail
edited by

I've just updated my Windows Live Mail. Now, when I turn my computer on, at the start screen under my account it always says that I have emails. After deleting what was there in the Inbox, it still says that I have emails. I've restarted my computer and no change. Right now it says that I have 25 unread messages, but the folder is empty. What can I do?

1 Answer

0 votes
answered by (193k points)

In order to fix this bug, completely uninstall the program from your computer (Control Panel > Uninstall a program) and download and install the updated version using Windows Live Essentials. Just save the file to your computer, launch it, select Mail from the provided list, click Install and follow the on-screen instructions:

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After that, configure your account and check if the error persists. If this doesn't solve the issue, I recommend you contact Microsoft Support team.

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