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How I unlock encrypted file? It says it's not supported on the Polaris viewer.

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I did not put fingerprint locker in Calif and the encrypted file is not supported. How do I open and remove it?

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answered by (194k points)
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First you need to unlock the file with the application that you've used to encrypt the files in the first place then use Polaris to open it. Polaris is just a document viewer/office suite which can't encrypt or decrypt files. If you try to open the the encrypted files in Polaris you will receive a non supported file error.

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