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Some attachments won't open to be viewed in Polaris. It says "unsupported files". How do I open them?

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Some attachments won't open to be viewed in Polaris. It says "unsupported files". How do I open them?

1 Answer

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answered by (264k points)
edited by

Polaris supports only the following file formats: doc/docx, xls/xlsx, ppt/pptx, txt, pdf, and hwp. If your attachment has different file format, you will receive the same message.

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