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Account recovery due to hacking.

0 votes
asked by (120 points) about Yahoo! Messenger
edited by

Someone hacked my account and changed my security questions as well as alternate email address. Can I recover my Yahoo Messenger and Mail account?

1 Answer

0 votes
answered by (193k points)

In this case, account recovery is possible only if you have set up a recovery phone number to send the password reset code to your phone. If you did not attached any number, then the account is lost for good because there is no way you can prove that the stolen account is yours since the person who stole it has all the required info for verification.

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