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Distance Learning installing/re-installing

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asked by (140 points)
edited by

I have a Gateway 2000 Destination XTV-400 computer (1998 model) running Windows 98 SE.

The software for connecting to another "destination facility" is called Destivu (Gateway Destination Software). Originally when that software was launched, it would pop up a login box. After upgrading Destivu to version 2.1 from 2.0, the login box no longer came up. So I uninstalled it and re-installed version 2.0. Now the login box doesn't open with that version either.

If anyone has experience with this software, please let me know how I can get this login box to come up again. Gateway no longer provides support for the product.

Thanks.

1 Answer

0 votes
answered by (193k points)
edited by

The problem is a little more complicated than it seems because we are talking about Windows 98. The information related to this product suggests that Windows 98 is needed to be re-installed in order to bring back functionality to this software as the update messes up some DLL and SYS files. Once they are modified, the software will cease to work as it should. If you have a Windows 98 installation disk, you can proceed to the reinstalling operation.

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