I cannot open my scanned .tif, .jpeg files in HP Document Viewer.

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I cannot open my scanned .tif, .jpeg files in HP Document Viewer, error is "activex controls accept only fonts that are defined in graphicsunit.point. Parameter name.font." Appreciate help! Thanks.

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Go to Control Panel, uninstall HP printer application, remove the Microsoft Security Update, then reinstall HP printer software. HP Document Viewer should work fine after performing these operations.

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