Uninstall Windates and then re-install and run it using compatibility mode. This shouldn't be a problem even with Windows 10 - 64bit.
The application appears to have been discontinued. You may want to check out this thread.
https://answers.informer.com/128818/will-windates-continue-to-work-with-windows-10
It's likely why you're getting the error message.
Best of luck.
It is a system error. I think you should update the software.