Is anyone else having disconnection errors from the server that locks you out after a few min while being online? I have already been able to change the settings, but getting the same issue.
It's very hard to diagnose such behavior. This could simply be a problem on the other side with their servers. The thing to do is to connect again and observe the behavior. If you keep receiving the same message, contacting the developers should be a top priority.
You can use the following page to contact him: http://www.corelogic.com/products/metroscan-online.aspx#container-RequestMoreInformation