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MP Navigator and Mac OS X10.8 compatibility

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asked by (120 points)
edited by

How come that my Canon MP Navigator refuses to open after I have installed the OS X 10.8 system. Any remedy, or do I have to wait till Canon gets an update? Or wait till Mac gets an update?

commented by (100 points)
Go to Security & Privacy in your Systems Prefs. Unlock/put in your password then (in General) check the 'Anywhere' button ..... install the MP Navigator ...... return to Security & Privacy, check the Mac App Store OR Mac App Store and identified developers button .... click the lock. (Restart the computer and Repair Disk Permissions).

6 Answers

0 votes
answered by (100k points)
edited by

For Apple, the jump from 10.6 to 10.7 or 10.7 to 10.8 is a big process because it involves big system updates regarding all hardware and software components. In 10.8 many things changed regarding how the applications work with their subsystems and software and such many, 3rd party applications (like your MP Navigator) have to be modified to work with the new operating system. This remains at hand of developers to adapt or to improve their software to work with newer systems and technologies.

I suggest that you remove your old MP Navigator by dragging its main icon into the bin and wait for full uninstall. Restart your Mac then download the newest MP Navigator which works with 10.8 system from this link. Your printer will work fine with the newest software.

commented by (100 points)
edited by
I have a CanoScan 8800F and until I upgraded to 10.8 the other day, I was a happy user of MP Navigator EX 1.0.   I have now downloaded and installed MP Navigator EX 4.0 from the link above and also the corresponding update to the scanner driver (Ver. 13.9.2a).  

No luck.  Shortly after launching, MP Navigator EX puts up an error window with a list of supported products that does not include my CanoScan 8800F - despite the fact that I had re-installed the software after installing the updated driver.  Restarting didn't help either.
0 votes
answered by
asked Jan 30, 2013
edited Jan 31, 2013 by
Deleting scanned images from MX Navigator?
0 votes
answered by

The answer I recieved absolutely solved my problem. I recommend it to other Mac X.8 -users.
Thank you!

0 votes
answered by (140 points)

Mac 10.8.3 & Canon MP760 does not work on 1.1.2, 2.0.6, 2.0.8, 3.0.4, 3.1.3, 4.0.3, 4.8.3, or 5.0.2 MP Navigator EX, I am running out of things to try?

0 votes
answered by

It downloads fine but when I try to open the dmg an error message appears saying it can't be opened since it's from an unidentified developer. The App Store doesn't have it. So is it obsolete?

0 votes
answered by

Same with MP 500 en os x 10.8... damned.

Anybody had a solution?

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