The version 2.0 of this program isn't available for a Windows Vista installation. According to the official information, there is no support for Windows Vista. You might need to apply a compatibility tweak before the program can run in Window Vista. Right click the installer/executable and choose Properties > Compatibility. Choose Windows XP from the list and then run it again. If you still encounter problems with the installation, a new version (3.0 obtainable from Amazon) needs to be purchase.