you currently posses is running on Android and this operating system provides simple ways to restore the device to the factory default state. One is by going into the system’s settings...
yes but none of the button allow me to select factory reset
When I go to the recovery menu and navigate down to (Wipe Data/Factory Reset
) I am unable to select the option. I pressed the menu button to select and it didn't work. I also pressed the power...
Push and hold the power button and the volume button until you see a menu at the top
Push the volume up button
At the menu use the volume down button to highlight the Wipe Data/...