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Incorrect name at Welcome Screen.

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asked by about McAfee SecurityCenter
edited by

I am attempting to renew my subscription and each time I log-in it welcomes someone other than me with the same e-mail address. My profile is correct so I am confused.

1 Answer

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answered by (236k points)

The application will display the name used when the program was installed in the first place. If you have issues, try re-installing the application again and use the correct registration data. It's easier this way and you avoid any complications that may interfere during the licence change.

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