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I can't make calls even though I have a balance in my account. What should I do?

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I have been using Zemplus, Version 2.19 for a long time, but it is giving a few problems right now. I am not able to call anyone even though I have a current balance of $7.0144. It says "402 / Payment Required".

1 Answer

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answered by (329k points)
edited by

If you have problems with your account, visit the official website and access the Support zone especially created for people who have the same problem. Additionally, log in to your account and confirm or update the payment methods. It's possible that the operator requires a certain amount of money in order to place calls.

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