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Can't call although I have balance on my account.

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Can't call although I have enough balance on my account. It hangs up and says it needs payment. The error number is 402.

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answered by (236k points)

There are multiple causes to this error. It's possible that the amount of money isn't enough to call to the destination you want, therefore a new recharge needs to be completed for your account. If you use a voIP application, the credit is available through the local resellers. According to the error you've mentioned this is the most possible case for this error.

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