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Picsafe does not work after update.

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asked by
edited by

After updating the program, I can't see my movies and pictures anymore. How can I see them again?

2 Answers

0 votes
answered by (370 points)

It seems everyone is having issue after the update. You may contact the app developer for support.

0 votes
answered by (236k points)
edited by

You should have unlocked the files before doing any upgrade of the application. In many cases, the apps simply don't recognize the content that's stored. If the application was still running while the update was finished, then you need contact the developer, because I couldn't find the information what a user should do in case the software doesn't recognize the images after the updating.

Contact form: http://www.pearlware.com/contact.php

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