Before connecting the Helix board to the PC, you will need to download the USB driver that's available on the official website. You have the possibility to download it for Windows and Mac operating systems. Access the page and download the driver from the drop down menu located on the right side of the page according to your operating system installed on your computer. Install the driver and the support software then connect the Helix board and let the OS finish the job. Once completed, the board should be available and ready to use.