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I can't download from Google Play. Can you show me what to do to fix this issue?

+1 vote
asked by about Google Play services
edited by

I can't download anything from Google Play. It's says that it cannot get the data.

2 Answers

0 votes
answered by (25.4k points)
edited by

First of all try to delete the caches of your Play Store app. Another solution for this problem would be to remove your Google account, restart your device and enter it again. To remove an account, go to Settings > Accounts > Google > Remove account. After you reboot the device, the phone will ask you to configure it by adding another Google account. After this operation, the problems should disappear and the download functionality should return to normal.

0 votes
answered by (140 points)

Name Of The Error: Error 101

Problem: when downloading, updating or installation fails due to data crash, then this error are categorized as Error 101.
The first and the foremost method is to delete all the data and cache regarding the Google play store.
Go to the Settings > Then click on Apps > Then All and select the app that's causing the problem, then select Clear cache and Clear data. After that Go to “Google Play Store” and Select “Clear Data & Clear Cache” to remove all the data regarding Google Play Store.
Alternative Solution: You can delete and Re add your Google Play store account.
• Go to “Settings” -> “Accounts” -> “Google” -> Select “Your Account”
• Go to “Menu” and Select “Remove Account”, and then “Add Your Account”.
• Now “Restart” your mobile device and try to perform update or download.

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