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Obtaining a refund from the software developer.

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asked by
edited by

I have paid twice for the same update in total of € 117.80. How can I get a refund? Orders below:

Orders:AFTE000000201406170016242885408
BAFTE000000201406170023522887B606

1 Answer

0 votes
answered by (329k points)
edited by

You need to contact the seller of the application. They are the only one who can issue a refund to your credit card or PayPal address. These errors usually happen when there was a problem with the browser. In most of the cases, the back button was used to go back a step. If you can't reach the developer, contact your bank.

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