First time here? Check out the FAQ!

Refund for YouTube Downloader Pro.

0 votes
asked by
edited by

I tried to purchase the Youtube Downloader Pro priced at 19.99. It accepted my info & PayPal payment details, but I did not get the license key. Thinking I did something wrong I tried again and again it did not give me my license key. I checked Paypal account and I see I am charged 19.99 twice.

1 Answer

0 votes
answered by (329k points)

I can't refund or access the payment details of your purchase, because Answers Informer isn't the home of the developers. However, I can forward you to the correct section on the developer's website. You then have to use the available menus to report this issue and if everything settles, money will be wired back to your account.

Support page:

Tip: Check the SPAM folder on your email because the license key could be there instead.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register