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My device won't turn ON anymore.

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asked by (120 points)
edited by

I have a Samsung ZTE Z998 that is 6 months old. Last night the device turned OFF while charging and I can't turn it back on. How can I fix this problem? I really need my phone back.

1 Answer

0 votes
answered by (77.9k points)

If you can't turn your phone ON and there is a blinking red light, it's possible that it doesn't have power and need to be charged. Try to change the DC power supply. If the phone doesn't turn ON, it's possible that you might encounter a hardware malfunction. In this case, you should take your device to an official service. Because the device is not older than a year, you might benefit from its warranty.

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