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Disc tray does not open.

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The open/close button of my DVD video player does not work. The model is SD-K85OSU. What could be the problem?

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answered by (194k points)

This could be a hardware or a software issues. If it's hardware, you need to send the product to service repairs and if it's something related to software or firmware, the product needs diagnosis but this is performed only by Toshiba. You should look for an official reseller or distributor in your area.

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