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Random connection to server issue.

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I work remotely and my Iwatsu softphone will suddenly cause me to loose sound and show "reconnecting." Usually a reboot helps, but sometimes after logging onto the work server, I cannot hear the caller even though my SID is OK. How can I fix this?

1 Answer

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answered by (77.9k points)

This problem might be caused by your Internet connection. Disturbance in data-flow can cause this kind of behavior. You should check the connection first. Also, it's a good idea to update your application's version to the latest one and scan your computer for threats using Malwarebytes. If none of the solutions provided works for you, contact the developer on the official website for additional support.

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