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How can I factory reset my Tecno D3 device?

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How can I factory reset my Tecno D3 device? I'm unable to insert the right PIN code.

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Firstly, turn off your Tecno D3 device. After that, press and hold Volume Up + Power buttons until the Android logo appears and select Wipe data/Factory reset option using the volume keys. Press Power to confirm the process and restart the mobile.

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Having the same problem but my volume keys are faulty. Could there be another way out?

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have mediatek gps it bypasses the navitatioun menue help please

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