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My Nokia Mail account is locked.

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After I load my mail then try to open it, it says 'null pointer', then underneath it says 'Java/Lang/NullPointerException'.

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answered by (194k points)
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There is a problem with your Java installation. If you are on Windows, try reinstalling Java then access the e-mail again. Additionally, enable Java in your browser. This can be applied only for computer. If you're using a mobile phone, perform a reset of your phone because it's possible the file system was corrupted. Additionally, use the Forgot password? option on the account page at Nokia website.

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