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The room was gone black after calculation.

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asked by about DIALux
edited by

I'm using DIALux 4.12 on Windows 8. I made a room with various materials and furniture (built-in and downloaded from the Internet). I put the lamps after the furniture & materials. It was gone all black after calculation (0 lx everywhere). So I put the lamps before the furniture and calculated it right after I put the lamps on (before the furniture). The lamps are turned on. And then I applied the materials & furniture. But it's gone all black. How could this happen?

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answered by (329k points)

You will need to attend a user training because there is no information about this topic. In the training program you have the possibility to learn about software's usage and problems that might arise. To schedule for a user training, access the official website. Additionally, if you have the software installed, go to the Help section and check there. There should be an extensive guide on how to use the software.

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