My Android is locked.

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asked by (120 points)
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Someone else created an account for my Samsung Android without my knowledge. The person connected my mobile using "Find my phone" without me knowing it. What can I do to get control of my mobile again? He says that he has not done it. My android will not turn on and I get the message: no SIM card. Can't use my Android. Can somebody help me?

1 Answer

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No avatar answered by (329k points)

First, try to Factory Reset the phone. Turn if off then press Volume UP + Power until the recovery menu appears. Select Wipe data/Factory Reset and reboot it. Now the phone should be unlocked and working. Additionally, you might need to use a SIM card that is recognized by the phone because it's possible the phone is carrier locked which prevents you from using SIM cards from other operators.

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