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Phone locked due to many wrong pattern attempts.

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asked by (140 points)
edited by

I have a problem with my Android phone Q Mobile Noir A10. I made to many wrong attempts on my phone and now that is out of order. i can't even enter my Google information. What should I do?

1 Answer

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answered by (77.9k points)

If you can't enter your Google information in order to reset the phone through your mail account, the only thing that you can do is to perform a factory reset of your device. This can be done by turning your phone OFF first. After you did this, press and hold down the Volume Up, Volume Down and the Power button until you see two lines of options on the device's screen. From there, use the Volume Up and Volume Down buttons to navigate and chose Recovery menu > Wipe data / factory reset by pressing the square button from the bottom left side of the phone. You should be able to use your phone again.

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