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Worktop hangs in Citrix session.

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asked by about Infor Worktop
edited by

We have published Worktop in Citrix Xenapp for remote users. Users are able to open the program, but if a user clicks BW link, the program stays in a hanging state. How can I solve this?

1 Answer

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answered by (80k points)

Before you can use the Infor Worktop software properly, you need to configure your computer. To do this, you need to allow Pop-ups, change Temporary Internet Files and Trusted Sites options. You can view a guide regarding this issue. To be noticed that the program is using port 443 to communicate. You need to make sure that your Firewall application doesn't block the access for that port.

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