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My Yahoo account was locked.

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I signed in from an unfamiliar place according to Yahoo and my account was locked. The problem is that even if I remember my ID and password, I cannot remember my security question and I did not place an alternative address at time of registration. How can I access my account?

1 Answer

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answered by (132k points)

From what it seems, your account was locked temporarily. You need to wait 12 hours for the lock to clear. After that, you will be able to log in using your Yahoo username and password. If you have problems after 12 hours, try contacting Yahoo Customer Care.

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