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I cannot access the Internet on my mobile.

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asked by (140 points)
edited by

I cannot access the Internet on my mobile via Packet Data because my connection disappeared. I'm receiving a "No Internet Connection" message even if I'm connected to my Packet Data. I turned off and on the cellphone without success. What can I do?

1 Answer

0 votes
answered by (193k points)

In order to fix the problems, make sure you are in a place with good signal. If you have signal on your mobile, I recommend you contact your network carrier and ask for the MMS and Internet settings for your device model. You will receive a message containing the package and the installation instructions. If the issues persist, you will need to visit a local service center. Alternatively, you can reset the phone to its factory condition fallowing the instructions that you can find in the mobile's manual.

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