ZTE Merit Z990G question.

0 votes
asked by
edited by

My ZTE Merit Z990G won't turn on. When I push the power button it goes to the ZTE screen, then to the Tracfone screen and keeps making the Tracfone tone. It will not go any farther than this. How can I fix this?

1 Answer

0 votes
No avatar answered by (79.9k points)

To fix this, I suggest you try a Factory Reset of the phone. To do this, you need to have your phone turned OFF. Press and hold the Volume Up & Home buttons while you press the Power button until the Android logo appears on the screen. You should enter in the recovery mode of your device. Navigate using the Volume buttons and choose Wipe data / Factory reset option using the Home button. By doing this, you should know that you will wipe all your data from the phone and restore it to the factory settings. If this didn't help, try contacting a specialized service.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...