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My ZTE Merit Z990g will not download.

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My ZTE Merit Z990g will not download. It keeps saying no apps are installed. I need help to restore it.

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This is an Android phone which means it's compatible with Factory reset. To access these settings, go to Settings > Privacy or Security and tap on Factory reset. This will wipe the phone's memory and delete apps or any other custom settings. Once the phone booted, go through the configuration steps and then download apps again. It should work correctly this time.

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