In order to run this program, you need to run Windows XP with Service Pack 3 or higher. If your computer doesn't meet this requirement, it's possible that you won't be able to start the application. However, I suggest to update your application's version to the latest one available. A reinstalling of the program could also help in this situation or open it using Administrator rights. This can be done by right clicking on the application's icon and select Run as Administrator. If you still have problems regarding this, try to visit the official support website.