Before you run the application, make sure that you are using a version that is compatible with Windows XP. You can download the latest version from the following website. If you are employing the latest version, run the application using Compatibility features. To do this, right click on the program's icon > Properties > Compatibility > Run this program in compatibility with Windows 98. Also, you can use the following User Guide to properly set up the application before you can use it. You can download the guide from the following website. It should be noticed that you will need to use Google Translate because the mentioned document isn't in English.