I tried to load the program on my mom's computer after loading her band info on my laptop. I couldn't access her information and the only choice I had was to start a new file. I did that but it still didn't give me access to add information to her...

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No avatar asked by (140 points) about Care Memory Band e-Manager

I tried to load the program on my mom's computer after loading her band info on my laptop. I couldn't access her information and the only choice I had was to start a new file. I did that but it still didn't give me access to add information to her file. How do you access her information on the second computer after loading the program on her computer?

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No avatar answered by (140 points)

The software was designed to be used on only one computer, the computer that has the software installed is the only computer where you can add, change or delete your medical information. It was created to offer extra security to your medical information.

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