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Could not connect to Admin database.

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asked by (120 points) about i2 Material Allocator
edited by

Trying to log into our Material Allocator program, after entering the username, password and host I get a pop-up: "Could not connect to Admin database. Contact your administrator." We run MA on a Unix box, the box is running and I can log into Unix and see the directory where MA is located. All looks normal. Not sure what else to check. Any ideas? I am not a Unix expert; he retired.

1 Answer

0 votes
answered by (194k points)

The first thing to do is to reboot the Unix machine. Log-in with root and then issue the following command: reboot or shutdown -y -i6 -g0. After this operation, attempt to connect again then check if the machine is configurd properly in terms of networking by issuing the following command: ifconfig -a. This should display all the network interfaces and their settings. It's possible that one of the interfaces is wrongly configured. Additionally, check the database username and password and then initiate a new connection.

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