In order to fix the issue, right-click the iPassMan icon from System Tray and select Exit. Next, navigate to (C:) > Program Files > iPassMan, double-click the unins000 file and follow the provided instructions. After that, download a new copy of the software from an official source and install it following the provided instructions. If the box is still grayed out, use the
email@example.com email address to get in touch with the Technical Support.