I have downloaded the HTC Sync for my Android phone but it still doesn't recognize it on my computer. Why?

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I have downloaded the HTC Sync for my Android phone but it still doesn't recognize it on my computer. Why? I need to download photos from my phone to free up storage on my phone.

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No avatar answered by (309k points)

HTC Sync supports the following devices:

HTC One max, HTC One, HTC One dual, HTC One mini, HTC Butterfly s, HTC J One, Desire L by HTC, Desire P by HTC, Desire Q by HTC, Droid DNA by HTC, HTC Butterfly, HTC Desire 200, HTC Desire 300, HTC Desire 500, HTC Desire 600, HTC Desire 600c dual, HTC Desire 601, HTC Desire 606w, HTC Desire 609d, HTC Desire C, HTC Desire SV, HTC Desire U, HTC Desire V, HTC Desire VC, HTC Desire X, HTC Droid Incredible 4G, HTC E1, HTC EVO 4G LTE, HTC J, HTC J Butterfly, HTC One S, HTC One S Special Edition, HTC One SC, HTC One SU, HTC One SV, HTC One V, HTC One VX, HTC One X, HTC One X+, HTC One XC, HTC One XL, HTC T327d, HTC T327w, HTC T329d, HTC T329w, INFOBAR A02.

If your phone is not on this list then it means it's not supported. However, you can use the Mass Storage option. Just install the HTC Drivers then enable USB Debugging on your phone from the Developer options and all the storage options will be available in My Computer/Computer section as a partition.

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