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Problems with Keep-it-Easy System software.

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asked by (120 points) about Keep-it-Easy System
edited by

I just bought a new ECG and it works with this new software, but I need it to work with an older monitor of the same type built in 12/2008. The new software does not work with this unit and it shows a message that the monitor is not switched on even if there is a recognized connection. Can you help?

1 Answer

0 votes
answered by (132k points)

In order to fix the issue, try rebooting your old ECG device. If this doesn't fix it, press Windows + R key combination, type devmgmt.msc and open the utility. Locate your device driver, right-click on its icon and uninstall it. Reboot the computer, connect the ECG unit, press Scan for hardware changes icon from Device Manager and reinstall the drivers. Also, try uninstalling and reinstalling the Keep-it-Easy System program. If you still have problems, you will need to contact the developers and request a version of the software compatible with your unit.

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