Time limits regarding the key cards.

Question

I am experiencing some difficulties with regarding time limits set for individual key cards. Example: I issue a key card that is active from 8:00 A to 6:00 P; however, at 5:00 P the card is no longer active. This problem is consistently occurring with all of our employees. What information could you provide me to remedy the situation?

Answer 1

Since there is no official troubleshooting for the application, I would like to recommend checking the configuration settings of the application. Go to Settings and make sure the date is properly set up. Most of the applications use a general time date format with GMT/PDT support. Access the settings and identify the setting related to the date and clock. Assign it properly and the key cards won't expire any more. I suspect the problem is related to the clock being improperly set up.