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Problems with my ECR Printer.

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asked by (120 points) about Driver ECR
edited by

I have a Windows 7 computer on which I installed the ECR Printer driver. At the beginning I've had 2 errors ("Unable to write to C: > Program Files >...> English.lng" and "Cannot create "Log" directory"). To resolve the second one I changed the right to access to this file. It remains the first error. Can you help? Also, I have a connection for "USB" but I don't know how to configure it.

1 Answer

0 votes
answered by (193k points)

You receive these errors because your version of the driver is not fully compatible with your operating system. In order to fix it, navigate to (C:) > Program Files (x86) > Eltrade > DriverECR, double click the unins000.exe file and follow the on-screen instructions. Once the process is complete, go to Eltrade Download Center and download and install the latest version of the driver. After that, press Windows + R key combination, type devmgmt.msc, click OK, connect the printer using the USB cable and press Scan for hardware changes icon. If you have problems, use the contact form from the official web page to get in touch with the support team.

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