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I need to uninstall and reinstall Microsoft Word.

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asked by about TOSHIBA Service Station
edited by

Microsoft Office Word is not working anymore and it tells me to uninstall and then reinstall. I don't know how to reinstall it because I don't have the disc. Can you help?

1 Answer

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answered by (193k points)

First, in order to fix the issue, I suggest you use the Repair feature. Go to Start > Control Panel > Unistall a program, select the software from the list and press the Repair button next to Uninstall. If it doesn't solve the Microsoft Word problem, remove the utility from your computer and reboot the PC. After that, if you're using Microsoft Office 2007, navigate to Microsoft Office Download Center, select the application version, enter the Product Key and follow the provided steps. Do the same if you're using Microsoft Office 2010 or 2013. If you no longer have the serial number use the guide provided by Microsoft to recover it. Alternatively, before removing Microsoft Office from your computer, download and install Magical Jelly Bean Keyfinder. After the installation process is complete, launch the software and it will find the product keys for all installed products.

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